Everyone can use a Web Browser. Now you can take advantage of these skills by
using the Web components available through GUARDIAN. The Web-Based Work Request system allows
you to put a link to the Work Request screen on your company intranet home page
so that it is available to everyone in your organization. Each user that you
want to grant access to the system will be assigned a login and password and
they will then be able to submit Work Requests to the Maintenance department.
Maintenance personnel will then review the new requests and either turn them
into a GUARDIAN work order, or deny the request. Either way, the
originator is kept informed by the system of the status of their request. When
turning requests into work orders, maintenance personnel can:
- Select the work order numbering
series
- Select the status to be assigned to
the new work order
- Select the equipment that the work
order is to be performed against. (the originator can also do this, but most
originators probably don't know the exact equipment to specify when creating
their request)
- Edit and add to the work
description
- Specify a trade to complete the work
order
If you are using Work Order
Approvals in the system, you will be prompted for any approval
codes required to create the work order.
This is a great tool for any Maintenance department - especially
Facilities Managers! |